Mobile Ordering has become super important at Walt Disney World since reopening with Covid regulations. In the before times, you could waste a lot of time both waiting in line to order your food, and stalking eating families to get yourself a table. Mobile ordering has limited the amount of people inside the quick service locations, and cut the time you need to wait for your food. Now, that’s not to say there is absolutely no waiting, because in peak times, you might not find a restaurant that has open times, but you can now order when you get in line for Splash Mountain and by the time you’re done riding, you can go pick up your food! Pretty cool, especially for hangry kids (and adults).
So how does it all work? First things first, you cannot do it if you don’t have the My Disney Experience app installed on your phone. From the app, you can either tap the + sign from the main screen and select mobile ordering, OR you can go to the last screen of the app (where your profile and plans are) and go to mobile ordering. Next, you choose the restaurant you want to order from (in this case, I chose Pinocchio’s Village Haus). As you can see, it will tell you when you can go to the restaurant to pick up your food. When your time window begins, open the app and tell the restaurant you are on your way.
Once you arrive at the restaurant, you’ll find cast members around the entrance, and you show them your app. This is the golden ticket to get inside. Again, back in the before times, it wasn’t uncommon to see families split up to stalk the area for tables. Limited capacity makes that a bit less necessary now, thank goodness. You can pay via the app by using credit card, gift card, and rewards card. Save time and order while in line!
FOOD ALLERGY ALERT: Living with food allergies is challenging enough. Traveling with food allergies can be full of anxiety. As someone with food allergies, I can report that Disney is AMAZING with food allergies. Many locations, table service and quick service, have their allergy menus listed online and on the app now, including those restaurants that offer mobile ordering. It is a wonderful addition that makes things easier for people with food allergies. If you or someone in your party has allergies outside of the top 8 or allergies that are anaphylactic and severe, ALWAYS ALWAYS ALWAYS speak to a cast member to make sure your food will be safe. The last thing anyone wants is to have something terrible happen on vacation.
Most restaurants and snack shops also have ingredient binders, which is especially helpful because Disney is constantly changing ingredients and vendors.