It’s time to look at Universal Studios and how to enjoy your vacation with special needs and disabilities. Universal Studios is quite inclusive and truly is a vacation spot for everyone!
UNIVERSAL WITH MOBILITY ISSUES
Universal Studios incorporates the line queue into most of their attractions storylines, so all line queues, except for Pteranodon Flyers at Islands of Adventure, can accommodate manual wheelchairs. For the full list of requirements and accommodations for Universal’s attractions, visit the Universal Orlando Resort Guide for Rider Safety and Accessibility. It is important to note that no attractions can fit ECVs or motorized wheelchairs EXCEPT the Hogwarts Express.
All shopping and dining locations are wheelchair accessible, and parades and shows all have designated viewing areas. Guest room accessible features include 36″ doors, accessible peepholes, closets with rods at 48″, toilets with grab bars, accessible showers, including roll in showers, adjustable or combination shower head, and/or tub with with seat and hand bar.
UNIVERSAL WITH HEARING DISABILITY
Universal Studios offers American Sign Language Interpreters by request at least 14 days in advance by emailing SignLanguageServices@universalorlando.com. There is also Open Captioning on many attractions.
UNIVERSAL WITH VISUAL IMPAIRMENTS
Large print and braille scripts are available upon request.
UNIVERSAL WITH COGNITIVE DISABILITIES
Visit Guest Services when you arrive, and explain accommodation needs if required. Universal’s goal is to ensure that everyone is able to make well-informed decisions about their ability to safely, comfortably, and conveniently experience each of their
attractions. If you have any questions, please stop by Guest Services inside the main entrance for assistance. Guest Services Coordinators are also available by email and phone seven days a week from 8:30 a.m. until park closing, and make every effort to respond to messages within 24 to 48 hours. If you require an immediate response,
please call 407-224-4233, option 4.
If Guest Services determines you are eligible, you will be issued an Attraction Assistance Pass (AAP). This card contains a barcode for scanning at rides. It folds to fit into the pocket of a lanyard, but be sure to secure your lanyard on wild rides, like the Velocicoaster! Just like at Disney, the return time is not necessarily IMMEDIATE. So if you are looking for immediate access, I recommend staying at a Premier Resort, which includes the Express Pass Unlimited, or just purchase the Express Pass Unlimited.
Ready to book your Universal Studios vacation? Contact me today!!